Team Lead Retail & Key Account Manager DIY & E-Commerce (m/f/d)

Lead with purpose: set clear goals, monitor team performance, and support professional growth
Cultivate a collaborative, high-performing team culture
Manage strategic accounts across Retail, DIY, and E-Commerce channels
Build and maintain long-term relationships with key customers
Develop account strategies and negotiate annual agreements
Drive commercial planning and execution across multiple sales channels
Identify growth opportunities through market, customer, and competitor analysis
Monitor sales performance, forecasts, and KPIs with precision
Ensure effective use of CRM and sales tools for accurate reporting
Collaborate cross-functionally with marketing, logistics, and other teams
Champion customer satisfaction through proactive service and issue resolution
Implement customer-centric initiatives to enhance experience and loyalty

Proven leadership capabilities with a strong focus on team development and performance enhancement
Expertise in strategic account management, driving long-term client success
Demonstrated success in sales and result driven mindset
Skilled in building strong relationships and engaging effectively with diverse stakeholders
Sharp commercial insight with advanced negotiation abilities
Strong analytical mindset with a commitment to data-driven decision-making

Are you interested?

In case of any questions, feel free to contact our recruiter Larissa Mauch +49 7836 51-3374.